Terms of service

TERMS OF SERVICE – GO VIAL LABS

Last Updated: [5-19-2026]

OVERVIEW
Welcome to Go Vial Labs (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and related content (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

SECTION 1 – ELIGIBILITY
You must be at least 18 years old to access or use this website. By using the Services, you represent that you are legally able to enter into a binding agreement.

SECTION 2 – CUSTOMER ACCOUNTS
You may be required to create an account to access certain portions of the Services. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

We reserve the right to suspend or terminate accounts at our sole discretion.

SECTION 3 – PRODUCTS AND AVAILABILITY
All products are subject to availability and may be withdrawn, modified, or discontinued at any time without notice.

We attempt to display product information accurately, but we do not guarantee that descriptions, images, pricing, or other content are accurate, complete, or error-free.

SECTION 4 – ORDERS AND PAYMENT
Submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel any order at our discretion.

Prices are subject to change without notice. Customers agree to provide current and accurate billing, shipping, and payment information.

SECTION 5 – SHIPPING
Shipping and delivery dates are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or circumstances beyond our control.

Risk of loss transfers to the customer once the order is transferred to the carrier.

SECTION 6 – RETURNS AND REFUNDS
All returns and refunds are governed by our Refund Policy located at: [INSERT LINK]

SECTION 7 – WEBSITE USE
You agree not to:

- Violate any applicable laws or regulations
- Attempt unauthorized access to the Services
- Interfere with site security or functionality
- Use automated systems, bots, or scraping tools without authorization
- Upload malicious code or harmful content

SECTION 8 – INTELLECTUAL PROPERTY
All website content, branding, graphics, logos, text, and media are owned by Go Vial Labs or its licensors and may not be copied, reproduced, or distributed without written permission.

SECTION 9 – THIRD-PARTY SERVICES
Our website may contain links or integrations with third-party services. We are not responsible for the content, policies, or practices of third parties.

SECTION 10 – DISCLAIMER OF WARRANTIES
THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not guarantee uninterrupted or error-free operation of the Services.

SECTION 11 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GO VIAL LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM USE OF THE SERVICES OR PRODUCTS.

SECTION 12 – INDEMNIFICATION
You agree to indemnify and hold harmless Go Vial Labs and its affiliates from claims, liabilities, damages, and expenses arising out of your misuse of the Services or violation of these Terms.

SECTION 13 – GOVERNING LAW
These Terms shall be governed by the laws of the State of Kentucky, without regard to conflict of law principles.

SECTION 14 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of any revised Terms.

SECTION 15 – CONTACT INFORMATION
Go Vial Labs
Email: apps@goviallabs.com
Website: https://go-vial-labs.myshopify.com